Take Charge Business Consulting, LLC

                                      

                     Delivering Significant and Measurable Results

 

Home
About TCB Consulting
Contact TCB
TCB Services
TCB Publications
Preferred Vendors
Investigator Links
Investigator Tools
Authentication Tools
Merchant Links
Training Opportunities
News Sites
Reading List

About TCB Consulting

Our Mission

Take Charge Business Consulting works to help companies streamline processes and reduce losses (monetary, error, and manpower) while maintaining or increasing application counts.  We accomplish this though analyzing processes and systems and providing a road map to best practices in operations, staffing, training, underwriting, monitoring, and target markets.  Our staff remains leaders in the industry by making education and networking a priority.  Understanding the trends and keeping up with the industry changes is the key factor in our business.

 

Company Profile

Our Risk Specialists have more than 20 years of acquiring operations and risk, 10 years issuing operations and risk, and 6 years in retail loss prevention combined experience.  Our team is dedicated to networking and keeping current with issues concerning the credit card industry.

 

Though we are very involved with law enforcement, our philosophy is much different.  Primarily, government agencies are typically 3 to 5 years behind what is actually going on in our industry.  Our specialists are in-tune with what is going on right now.  We are able to do this through networking not only with members of the investigations community, but through monitoring the darker side of the internet.

 

The TCB Consulting team members are active in several groups of interest:

  • Merchant Acquirers Committee

  • International Association of Financial Crimes Investigators (National and Local Boards)

  • Association of Certified Fraud Examiners Member

  • Electronic Transactions Association Member - We are also on the Risk and Fraud Committees

  • US Secret Service Operation Direct Action Task Force (Private Sector)

  • US Secret Service HITEC Task Force (Private Sector)

  • Credit Card Fraud Investigators Association

  • American Business Women's Association

Our team is extremely sales oriented.  Competition is huge in our industry and though risk and operations are a concern, retaining your merchants and sales channels is much more important.  TCB knows that risk and operations can be done effectively while retaining high customer service standards through good communication and education.

 

Our Residual Processing team has more than 10 years of industry experience and can pay your sales force in virtually any payment plan your sales team can dream up!  TCB can also check your residual files for errors causing you losses in revenue.

 

Laurie LeBoeuf, CEO

Laurie has over 25 years experience in both the acquiring and issuing side of the payments business. She has worked hands on with both Visa and MasterCard to pilot and implement rules and regulations throughout the payments industry. She has held the position of National Director of the Merchant Acquirers committee and has chaired the Risk and Fraud Committee for the Electronic Transactions Association for the past two years.  Laurie has taken companies who were experiencing losses in excess of 40 basis points to a consistent level of 2 basis points or less in losses.

Laurie recently added the Cash Advance Industry to her career path by holding the position of VP of Operations, Risk and Underwriting with Rapid Advance LLC a Merchant Cash Advance provider located in Bethesda, MD.    She explains that although it is a “sister product” to merchant acquiring she liked the idea of being in the forefront of setting the regulations and identifying the fraud before it becomes burdensome to the industry. She was responsible for creating and implementing credit policies, collection strategies and process flows allowing Rapid to fund in excess of 13 million dollars per month.

Laurie previously managed the operational and risk compliance department of Delta Card Services a major ISO/Service Provider. She was responsible for ensuring that all Regulatory and Association guidelines were met with the merchants, sales forces and third party Agents while still continuing to grow the business.

Laurie is now taking all this experience and using it for her own business where she is CEO of Take Charge Business Consulting LLC.  A company that provides a multitude of services to assist ISO’s and Banks in both industries.

In addition to her other industry board assignments, Laurie was an advisor on the International Association of Financial Crimes Investigators National Board. She also works with US Secret Service ODA Task Force, US Secret Service HITEC task force and many other organizations to assist in minimizing fraud.

                                                              
Take Charge Business Consulting is a proud supporter of Adopt A  Cat, SpayTexas, and the Charity Workshop!
Please remember to volunteer in your community!
Send mail to webmaster@tcbconsultingonline.com with questions or comments about this website.
Last modified: 06/26/09