Take Charge Business Consulting, LLC

                                      

                     Delivering Significant and Measurable Results

 

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Webinars

Online learning is now available through TCB.  Call or email to schedule a webinar.  281-797-9044 or lleboeuf@tcbconsultingonline.com

Risk 101

The basics of risk and risk monitoring – Perfect for new risk personnel or as a refresher class.

 

Underwriting 101

The basics of underwriting for acquirers – Perfect for new underwriters, data entry, or a refresher class.

 

Fraud Detection and Prevention

This webinar focuses on the various types of fraud, how to detect it and most importantly - how to prevent it.

 

Fraud Damage Control and Case Preparation

This webinar addresses what to do when a fraud occurs.  Subject matter includes emergency money recovery, detecting associated accounts, and case preparation for prosecution.

 

Suspicious Activity Reports

The how to guide to preparing a useful SAR for law enforcement.

 

Customer Service for Investigators in Loss Prevention

Attrition is important in our industry.  LP people often have problems balancing customer service with risk.  This webinar is designed to help LP better understand how we can still have good customer service in risk.

 

Customer Service for Management in Loss Prevention

Managing the LP team to be more customer service oriented can be challenging.  This webinar is designed to help managers look at risk from a customer service and sales standpoint.

 

Loss Prevention for Customer Service Personnel

Customer Service is an acquirer’s first line of defense.  Loss Prevention training is not only interesting for Customer Service personnel, but it is key to the success of Loss Prevention.

 

Acquiring Fraud for Law Enforcement

This webinar goes through the basics of acquiring fraud.  Members of law enforcement only.

 

Private Webinar

If you would like to schedule a private webinar for your team, we can schedule a private session with your company.  This allows personnel to ask more open and specific questions they might not ask in front of a group.  Minimum of 5 attendees is required for a private webinar.  Receive a $5.00 discount per attendee if you sign up for a private webinar.  Click here for a Private Webinar Registration Form.

                                                              
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Last modified: 06/26/09